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CTW Logistics Crossdock in North Kansas City MO

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4.3
26 reviews
  • Chad Richmond
    Chad Richmond
    10 months ago

    Was a good experience for flatbed unload! Hauled steel tube in here…. They start at 7:30am I overnight parked on the west side of building in between the dock doors where some container chassis were dropped! At about 8am as I was getting ready in my truck an employee who unloaded me came to my truck and got me and explained where to go to unload! He was a great guy and even helped pull bungees and fold tarps! After that I was unloaded in no time! This is what other receivers need to take notes!

  • sbruno sbruno
    sbruno sbruno
    a year ago

    We have had the best experience with CTW personal. Great people to work with. Our drivers get unload and load quickly. Everyone is very professional and helpful, Great Customer Service !

  • Michael Whitfield
    Michael Whitfield
    7 months ago

    Once you enter the driver entrance to walk to shipping/receiving office they provide alot of signs to guide you to the window for check-in.

  • Jase Yiu
    Jase Yiu
    2 years ago

    this is a explanation to the owner about the 1 star review since he asked, and this is for the intermodal department only. I used CTW many times over the years never had issues before the new management takes over. Shipment not delivered as scheduled more than once and only get notified after the appointment was missed or no notification at all. no one ever able to answer the phone, everything goes straight to voicemail with no one ever calls back. emails not responded in timely manner(same day or next morning). I'm forced to work with other carriers.

  • Winnie Yim
    Winnie Yim
    3 years ago

    CTW did a great job with transloading and delivering several containers for me in the Kansas City area. They responded very quickly to my request for service, offered a very fair rate and delivered the goods immediately upon my request. Everyone that I have dealt with at CTW have been very professional and provided amazing service. I would recommend them to anyone.

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