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4.7
40 reviews
  • Almarosa Sierra
    Almarosa Sierra
    3 months ago

    "I recently had the pleasure of working with NC Diesel Techs c/o Lad Brothers Inc., and I couldn't be more satisfied with the service I received. The mechanic provided me with exceptional service, performing the tasks I requested in a highly professional and timely manner. Not only did they meet my expectations, but they also managed to stay within my budget, which I greatly appreciated. In addition to their excellent service, the mechanic also took the time to provide me with valuable advice on how to maintain my vehicle, and I learned a couple of things from them. I am thoroughly impressed with the quality of work, the level of customer service, and the extra effort they put into ensuring I left with a better understanding of how to care for my vehicle. I would like to extend my gratitude and wholeheartedly recommend NC Diesel Techs c/o Lad Brothers Inc. to anyone in need of reliable and efficient automotive diesel services. Thank you!"

  • Brian Ausgood
    Brian Ausgood
    2 months ago

    I experienced mechanical issues with my semi-truck and was stranded on side of the highway in North Carolina. I called a few mechanics and was told that it would be 1-2 hours before anyone could head my way. One call to NC Diesel Techs and they were there within 20-30 minutes. NC Diesel Tech are experienced and very professional. NC Diesel Techs communicated with me throughout the entire process and was able to locate the parts to complete the repairs in a reasonable time frame. I highly recommend NC Diesel Techs! Satisfied customer!!

  • Jean Lamontagne
    Jean Lamontagne
    2 months ago

    First, I rarely put comments on Google. This time, I felt compelled to do it. The day before my RV got towed to NC Diesel Techs, I had accidentally poured gasoline in my diesel tank while traveling across the states. These guys have been fantastic. They've done everything possible to bring back my RV to life. They worked methodically and professionally to make it happen. While I was angry towards myself because of this awful mistake, they demonstrated compassion and humility by sharing their own experience doing the same mistake. They worked to keep the overall cost to its minimum. There's no over billing at this place. No hidden fees! I strongly recommend them. If I was living in Charlotte NC, you can be sure these folks would take care of my RV and my car.

  • Kevin Krizhevskiy
    Kevin Krizhevskiy
    3 months ago

    My semi got stuck in a ditch and I needed help asap. I called a couple companies and either no one picked up or I had to take money out of my 401k because it was so expensive. When I called NC Diesel Techs, they picked up right away and gave very fair pricing. They got to me so quickly and got me out of this ditch fast, showing how experienced they are. I highly recommend these guys.

  • Sam Dee
    Sam Dee
    2 weeks ago

    I had to wait 10 minutes for picking up a pre order part because two of the employees we’re having a casual conversation. There was only one guy at the register. So when the employee that wasn’t occupied finally came to ask me what did I need help with? I told him I have a part that I had pre-ordered and that you guys were supposed to call me when it was in I didn’t receive a phone call I had to call myself And that’s when the guy on the phone told me that the part had been there for almost 2 hours. Also on top of all that their computer was down the form of payment I was using with a debit card and they kept saying communication error so I had to wait 15 minutes for the employee to call and try to see if the problem was on their end are there vendor end. Finally I told him just to try a different register which he did and the card went through fine so if you’re pushing for time, make sure you get there 45 minutes to an hour early because these people like to take their time.

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