Franklin Building Supply

a week ago I had to go purchase a door handle from the door shop to replace one that I messed up trying to re-key. They got me the door handle and keyed it to the code specific to the home it was being installed. The code was wrong, but I took it back along with the door handle I messed up and they re-keyed the one door handle and fixed the one I messed up. I recommend these gentlemen to anyone who needs anything doors. They were extremely friendly with me each time I came in and were accommodating even with my odd situation. I can't remember the two gentlemen who helped me each time but one of them is the first person you talk to when entering the door shop.

I was recommended FBS by a neighbor for getting a quote for gutter replacement. They were super responsive for contacting me and coming out for an estimate. Got an email estimate the same day they came to the house on a Friday with a timeline of 3-4 weeks out. Estimate was very reasonable and I emailed that afternoon saying I wanted to proceed with scheduling. They responded on Monday saying they couldn't do they work as they were backlogged. Don't waste my time by coming out and giving an estimate, if you aren't able to do the work. Poor customer service.

Staff is extremely helpful. Made finding and purchasing a piece of exterior trim very easy.

Stan Hughes and Dustin Wickel were very helpful and professional in getting my window problem resolved. I highly recommend Franklin Building Supply

i have no need to ever come into this business, however, i drive past this place everyday on my commute to work and i just love the jokes and puns on the billboard every time. 5 stars just for that