My first call to Zipp was on a Sunday after 5:00 pm to arrange for a very early morning pickup on Monday. Rick stepped up right away and helped me get the job delivered on time. Courteous, prompt, and efficient. What more could you want from an express delivery service? Thank you.
I had a great experience I spoke with Becky on the phone and Daniel was my delivery driver I appreciate both of them friendly professional and helpful thank you
Very dishonest service. 2 deliveries scheduled - one person called us and explained that the driver didn't want to drive down our driveway in country. Another dispatcher called and lied that truck broke down. They got caught in there lies and now we have to wait to get our deliveries. If they would have called at the beginning, we could have met them at end of driveway to get our items.
Do NOT like being LIED to. HORRIBLE customer service.
Asked delivery guy if I can inspect the packages and he went crazy. Said I am refusing delivery and started putting them back on truck. He called 911 when I tried to reason with him. He said I trying to steal my own packages. After 30 mins of calls with home office guy finally let me have packages with a cop supervising. Office was apologetic. Sucks my kids had to see that. Didn't know a delivery could be that horrible.
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Douglas Tello
a month agoMy first call to Zipp was on a Sunday after 5:00 pm to arrange for a very early morning pickup on Monday. Rick stepped up right away and helped me get the job delivered on time. Courteous, prompt, and efficient. What more could you want from an express delivery service? Thank you.
Karen Phillips
4 months agoI had a great experience I spoke with Becky on the phone and Daniel was my delivery driver I appreciate both of them friendly professional and helpful thank you
Connie Buchanan
2 years agoVery dishonest service. 2 deliveries scheduled - one person called us and explained that the driver didn't want to drive down our driveway in country. Another dispatcher called and lied that truck broke down. They got caught in there lies and now we have to wait to get our deliveries. If they would have called at the beginning, we could have met them at end of driveway to get our items. Do NOT like being LIED to. HORRIBLE customer service.
Chris Toombs
a year agoI had a stove delivered and I kept in contact with Mary K throughout the process she was amazing. The driver Danny was awesome and courteous.
Dan McIntosh
3 years agoAsked delivery guy if I can inspect the packages and he went crazy. Said I am refusing delivery and started putting them back on truck. He called 911 when I tried to reason with him. He said I trying to steal my own packages. After 30 mins of calls with home office guy finally let me have packages with a cop supervising. Office was apologetic. Sucks my kids had to see that. Didn't know a delivery could be that horrible.